USW has a student mentoring scheme so that starting at university is as easy and enjoyable as it can be. Coming to university can be a challenging time – there is so much information and so many practical matters to deal with. For students coming from overseas, there may also be cultural differences to get used to. Our student mentors are trained volunteers. New students can ask their mentor questions by email or Facebook, even before they arrive on campus. After enrolment, mentors and mentees may meet in person from time to time and stay in touch by phone and email.
The USW Student Mentoring scheme aims to:
Ensure that the transition to university for new students is as easy and problem-free as possible.
Encourage new students in meeting current students from the same department or faculty so that they quickly integrate into university life.
Make sure that new students know where they can go for information and support and to ensure that they experience a supportive and encouraging environment.
Support students to rapidly engage with their studies by reducing stress factors.
Enable student mentors to develop or enhance skills, knowledge and experience relevant to employment and other avenues of life.
There are other roles (voluntary and paid) that involve providing support to students at USW, in addition to the role of student mentor. The Student Development and Study Skills Service provides a number of paid opportunities for Super Mentors, including working with the Study Skills team on administrative tasks.
The USW Student Union recruits StudentVoice Representatives and Student Experience Ambassadors. Ambassadors are paid to work with the University’s Marketing Department and help out with large scale events, such as open days and post graduate evenings. They may also provide administrative assistance in the offices.