As part of the Study Skills team at USW, we provide student assisted digital support.
Within term- time we have digital mentors located primarily in the USW Treforest Library.
These Digital Mentors are also available via online drop in sessions and by email. Feel free to email us anytime with digital support queries, term-time and out of term-time.
For more information regarding our availability, see the contact us section.
Our Digital Mentors support students with many aspects of digital navigation.
Some examples include:
Our team of Digital Mentors are unavailable out of term-time. However, to keep you going all year round, here are some digital support resources based on frequently asked questions.
At this University, you have the opportunity to download Office 365 to your personal devices.
Visit the USW Office 365 Portal for more information and easy access to training and supporting materials.
Printing on campus can be daunting for a lot of students who do not know how to use the printing system here at USW.
So here is some useful information to get you started.
Turnitin is a tool used by USW to help to avoid plagiarism within online coursework submissions. This system provides students a report on which parts of your work may have come from other sources.
Unilearn is the term for the integrated system and tools which support USW teaching and learning activities through technology.
There are many supportive pages on the IT Services webpage here at USW. They provide supportive materials for queries such as Wi-fi, account access and security, facilities and software, attendance monitoring and many more.
Keep an eye out for our Digital Support leaflets in the library, which also outlines all that's on offer.
For supportive guides, please see the 'Learning resources' section of our Digital Skills page.
If you have any digital support queries outside of term-time, please consider getting in touch with our IT Support Department.
Academic Study Skills Support >
If you are looking for academic support, please visit our Study Skills webpage for more details.
If you are interested in becoming a Digital Mentor and deliver digital support to your fellow students, please click the link above.